Privacy Policy

1. Introduction

Minyona, LLC ("Minyona," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at minyona.com, use our services, or otherwise interact with us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

Personal Information You Provide

When you fill out forms on our website, request a consultation, or otherwise contact us, we may collect:

• Name and contact information (email address, phone number)
• Company name and website URL
• Business information (industry, annual revenue, number of locations, year founded)
• Information about your current marketing activities and needs
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address and general location data
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or source
• Date and time of your visit

Information from Third Parties

We may receive information about you from third-party sources, such as marketing partners, social media platforms, or publicly available sources, which we may combine with other information we collect about you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: Processing your inquiries, delivering lead generation services, and managing our business relationship with you
• To communicate with you: Responding to your questions, sending service-related communications, and contacting you about our services via phone, email, or text message
• To improve our services: Analyzing usage patterns, conducting research, and enhancing our website and service offerings
• To personalize your experience: Tailoring our communications and services to better meet your business needs
• For marketing purposes: Sending promotional materials, newsletters, and other marketing communications (with your consent where required)
• To protect our rights: Detecting, preventing, and addressing fraud, security issues, and technical problems
• To comply with legal obligations: Meeting our legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as CRM providers, email marketing platforms, analytics services, and payment processors
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request
• Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users or others
• With Your Consent: We may share information with third parties when you have given us explicit consent to do so

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Analyze website traffic and performance
• Deliver targeted advertising
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Analytics

We use analytics services such as Google Analytics and Meta (Facebook) Pixel to help us understand website usage. These services may collect information about your online activities across different websites over time.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure storage systems with access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to certain exceptions
• Opt-Out: You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly
• Withdraw Consent: Where we rely on consent to process your information, you may withdraw that consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: